TESTIMONIALS

230 Reviews : Average Rating 4.95

07/29/2022
The guys were great. They showed me things I need to be doing to properly maintain my unit.

07/12/2022
Gerald and his parter were very professional and handled the job very well!!!

07/11/2022
Evan at Air Flow Heating is a great technician - he did our annual inspection last Feb and he just came out today to replace a blown capacitor that was keeping our heat pump from keeping us cool this time of year - I couldn't be happier he showed up today as it's in the mid 80's - thank you Evan! :-)

07/07/2022
We are very pleased with the work that Evan did....he was courteous, efficient, and successful! THANKS!

07/05/2022
Perfect service, as always. Ely is very efficient & knowledgeable. He explains everything to me very well. I appreciate him!

06/28/2022
Your technician, "AUSTIN is truly outstanding! He provided terrific service replacing a few parts to our system & was a DELIGHT to have in our home. THANK YOU, AUSTIN Most Sincerely, Lewis Howell

06/28/2022
Your technician, "AUSTIN

06/25/2022
Excellent service, our technician was clean, efficient and personable. Great job.

06/24/2022
Eli arrived on time and was courteous and professional. Work was performed in a timely manner. Extremely satisfied. Will continue to use Air Flo to maintain my air handling system.

06/20/2022
Great speedy service. Thank you.

05/21/2022
these people are amazing! didn’t have any problem with vents or heater.. but my kitten got down the vent and i had called everyone from the fire department, to other air conditioning services. they called out one of their employees named tony, he knew exactly what to do, he spent over 6 hours trying to get her out.. when all hope was lost i thought she was a goner, but tony’s love for cats proved to be much deeper then i thought. he went under the house and cut open the bottom of our house where the shoot is for the vents, and got her out. my face was said it all. he saved my baby and this air conditioning service does wonders. so if you ever get a cat stuck in your vents, this place can give you some hope!

05/06/2022
Eli is my service rep and he’s fantastic. He’s very thorough and checks everything on my Trane heat pump. This is my usual one year service check up. If I need something explained or I have questions he always answers everything. I will always request him to handle all services needed on my heat pump. Thank all of you at Air Flo.

05/05/2022
Technician was extremely polite, very well informed and explained everything to me in language I understood. I wouldn’t hesitate to refer others to your company.

05/02/2022
Austin was at our home today and he was fabulous. He showed us how to run the system in a way we could easily understand. He went under the house, changed the filter and checked everything out. He was friendly, careful of our floors and very professional. I hope to see him again next year.

04/25/2022
Air Flo technicians have always been professional and done a great job.

04/25/2022
Air Flo technicians have always been professional and done a great job.

04/21/2022
Our tech was a nice polite young man. He changed out our old thermostat and checked our furnace and seem knowledgeable. Thanks for everything AirFlo.

04/15/2022
Eli!!!

04/14/2022
Great service! Eli made our annual servicing a rewarding experience.

04/12/2022
Great guys; super service; fair price

04/08/2022
On time , great attitudes, done right !! What more can you ask

04/05/2022
Austin was very professional and knowledgeable. He answered all of her questions intelligent. He is an asset to your company.

03/18/2022
We were impressed with the friendly professionalism of the man from AirFlow, who serviced our 1 year old Heat Pump system today. We always recommend AirFlow to people looking for new air systems, because of their excellent service and home-town friendliness, along with high standards of competence.

03/17/2022
Excellent service! My husband and I were very impressed with the installation crew and service provided. Equipment installed top of the line. From estimation to completion, this project went off without a flaw. Very grateful.

03/09/2022
Routine maintenance. arrived within a few mins of the text message. Very friendly. Asked for any concerns and explained a few things that I asked about. Took care of both furnace and heat pump very timely. Also helped me with a very minor task that I needed an extra hand with.

03/02/2022
We appreciated the team making extra effort to fit us into the schedule! Gerald was very polite and pleasant as well as knowledgeable about propane fireplaces. He diagnosed and fixed the problem quickly. Thank you!

02/25/2022
This was the best service call that we have ever had. Gerald and Caleb were great. They answered every question and made recommendations on upgrading to meet our needs. Ed Gomez

02/22/2022
Thank you to Evan for servicing our heating system. He was thorough and took time to answer my questions. I also appreciate his courtesy!

02/02/2022
Very efficient and professional.

02/01/2022
This was a wonderful experience. The 2 people that came out were very knowledgeable, very courteous. Thank You

01/31/2022
Gerald and Malia did a very professional job on our heating system. Very informative and answered all our questions. Very pleasant, thank you for sending them to us.

01/25/2022
Great job, very efficient and fast and let me know everything he was doing.

01/17/2022
Very thorough and professional.

01/15/2022
Your guys came in a timely manner and did a good job.

01/13/2022
Knowledgeable and professional tech.

12/30/2021
Great service call from Eli today. Had to wait a while for our appointment but worth it for our two heat pumps to get their annual check-ups! Thanks Eli!

12/30/2021
Adam, our technician was knowledgeable, professional, efficient and helpful. This was our first service with air flow. It will not be our last. Thank you!

12/30/2021
Good service. Prompt and efficient. They certainly know what they are doing

12/28/2021
I called Airflow for an appointment regarding a Heat Pump and from the beginning my experience was 'five star.' The new pump arrived and the crew was outstanding. Caleb and Miles did a superb job as did the entire crew of specialized electricians. From the very beginning, when I called for an appointment, all were courteous and professional. I heard about Airflow from a local, and would highly recommend the company. Jackie

12/28/2021
Excellent

12/28/2021
Excellent

12/24/2021
Fantastic. Guys know what you are doing. Thanks so much.

12/23/2021
Technician on time, worked fast and answered all my questions. Five star service.

12/23/2021
excellent:polite and informative

12/18/2021
Prompt, efficient and friendly. Highly recommended.

12/11/2021
Wow, my best appointment was next Tuesday. A cancellation came up today, Friday and we were called and took it. Air Flow was here in about 30 minutes, took care of the problem perfectly. Saved us sainting for 5 days in et deg weathe. Bill

12/11/2021
Arrived early. Gave me some tips. First service in a lifetime, other than at sale of former homes.

11/30/2021
The techs were polite and knew just what to do. Everything went very well

11/23/2021
great service with annual maintenance plan. Thank you!

11/14/2021
five star all the way

11/08/2021
Good prefessional service!

11/08/2021
Excellent

10/14/2021
eli & his helper (am afraid to botch the spelling of her name!) were FABULOUS. love air-flo - from the people who answer the phone to the schedulers to eli. why would anyone go any place else? they’re simply the BEST!!!!!!

10/12/2021
The two service reps were professional, knowledgeable, and friendly. They did everything that was necessary.

10/07/2021
Did a great job!

10/06/2021
Great service and service person

10/01/2021
Gerald was great to work with. Excellent service, as always!

09/30/2021
Great job! Very professional and very knowledgeable. Thanks!

09/29/2021
Thorough, knowledgeable. Answered questions, explained how to clean filter, potential problem areas to watch for. Friendly. Professional. Great experience!

09/29/2021
Outstanding service. Both techs were very professional and courteous. They quickly assessed issue and informed me of the the various options to repair. They gave me the options as this “ this is the least intrusive and costly” up to “if those other options won’t/don’t work, then it will have to be this”. The first option worked, but I was prepared to go all the way if necessary to get heat/air to the spaces serviced by this unit. All in all I’m very happy with the results. And happy with the techs. They took their time to explain clearly the options and answered all my questions. Job well done.

09/21/2021
Very professional & always polite

09/21/2021
Quick, efficient and knowledgeable! Thank you Air Flow Heating Co!

09/20/2021
Prompt, courteous, service. The technician seems to have done a great job. Thank you!

09/13/2021
Timely, professional service.

09/13/2021
The 2 technicians were professional and 1st rate. Great job.

09/08/2021
Great service.

09/02/2021
Gerald did a great job. Quickly analyzed the problem and made necessary repairs.

08/30/2021
Really appreciate the professionalism. Always on time, thorough work, great customer service

08/27/2021
Excellent service!

08/23/2021
Great Service. He explained what he was doing and then walked me through how to use the new device. He also solved a problem I had with the heat system.

08/15/2021
We called this morning, and even with a packed schedule, the technician, Gerald Bergen, was able to install a new capacitor in our heat pump by 6PM. He provided us with information about the failed part and made sure that the unit was working properly. When asked, he gave us information about the efficiency of new Trane heat pumps.

08/10/2021
Excellent management of service functions! Including reminders for scheduled annual maintenance, timely arrival of technicians, necessary tools to complete the maintenance such as ladders and cleaning wipes, friendly technicians ... Air Flo Heating's service team keeps getting better. Thank you.

07/31/2021
The guys were great

07/27/2021
Gerald was very polite, professional, and helpful. A model technician!

07/26/2021
Very competent service rep. Friendly, clean and very helpful. HOWEVER, I had a three inch aluminum irrigation pipe laid across my driveway and he ran over it twice. He offered to make it good but you can’t go out and buy a piece of pipe. Really a dumb thing to do. Otherwise I give him a five star rating.

07/23/2021
Adam and his apprentice helper were great! Quick, competent work and great personalities to boot!

07/21/2021
I experienced amazing customer service from your employee named Eli. I was not there so I didn’t meet him personally. He called to explain the corrections he made to the system. When I told him I was writing it down so I could explain to my son … ELI OFFERED to call him! That knocked my socks off! My son, Mike OBrien received his call within minutes. Again, for me, this kind of customer service is exceedingly rare … thank you ELI❣️

07/09/2021
The heat pump maintenance team from AirFlo exemplifies how service contracts should be accomplished. They are professional, courteous, explain what they are doing and answer all questions. My impression is that they really want to maximise the performance of my heat pump at minimum cost to me.

07/09/2021
Showed on time. Problem solved by very knowledgeable technician. Great service.

07/08/2021
Excellent service overall. Knowledgeable, courteous, timely. Appreciated the electronic communication updates. Would highly recommend to friends and family.

07/07/2021
Adam from Air Flow arrived on time. He worked quickly and efficiently. He was extremely knowledgeable yet patiently and politely answered my questions. He diagnosed the problem and instead of our having to replace our 19 year old Trane Heat Pump we just had to replace a part and a fuse. "Nothing Stops a Trane". Many thanks!

07/06/2021
Always pleasant to work with. Employees very knowledgeable and helpful. Thanks!

07/03/2021
Eli was well-versed in the equipment, his deep knowledge and field experience were very evident. His customer service skills were exceptional.

07/02/2021
Thank you Air Flo. Responded quickly. Eli Knapp was excellent and found problem with heat pump quickly. Great job.

06/30/2021
Mr. Mike Sueme is my HERO!!! I have a 6 year old hardley used Trane Heating and Air Conditioner, which is on the Silver Plan with Air Flow for annual service etc. Mike came out same day during the most recent PNW historic heat wave and inserted a new part that for some reason was bloated up. My home within a few hours went from 85 degrees back down to a comfortable cool of 73 degrees. I had a service window of 12noon - 5:00pm. He called me 30 minutes in advance, so I could meet him. Prompt and finished within an hour. My fur balls are so thankful for Mike!!! :) Mike Sueme ROCKS!!!

06/30/2021
On time. Fast, efficient, knowledgeable and personable. Love Airflow. Best products.

06/28/2021
We have used Air Flow in the past for another house. Very professional and the price was very competitive compared to two other companies

06/27/2021
Adam was awesome. So patient and professional. He explained every stephe was taking. Excellent service!

06/25/2021
Excellent customer service - we interviewed 3 other HVAC contractors recommended by Mitsubishi- Air Flow was best, fastest scheduling, most professional salesman Darren. Tech Caleb was very polite, careful and informative throughout the install. We are super pleased with the quiet efficiency and esthetics of both outside and inside- 5 stars for sure - and we got a follow up call today to ensure question. Free.

06/09/2021
Gerald Bergman did a great job, was very professional .

06/04/2021
All aspects of service call were excellent

06/03/2021
Great service. The technicians were friendly and explained everything. They were very helpful.

06/02/2021
Gerald was knowledgeable and helpful, he gave me some good information that will help me get the most out of my heat pump.

05/11/2021
Super crew! Thank you !

05/08/2021
I had my yearly service done on my Trane unit on May 3 by Air Flo. My technician was Eli. He was very informative and answered all my questions. He did a thorough check of my unit, replaced the air filter and reprogrammed my thermostat to suit my personal needs. Something I sometimes have trouble doing. I give Eli and Air Flo 5 Stars. Thank all of you for your continued support and for taking care of all my needs regarding my unit.

04/29/2021
Five Star

04/23/2021
Great job. Air Flo is the best in the business.

04/23/2021
Service technician was very knowledgeable and courteous.

04/19/2021
The service person was on time, personable, and competent. Everything I look for and am very pleased with the checkup on our heat pump. Gerald even spotted a disconnected pump that previous technicians had missed. He took time to explain the situation and I was able to make an informed decision about getting it back in service b

04/12/2021
Excellent service from the two technicians....fully explained how everything worked, and we’re very happy with the whole experience !

04/01/2021
Air flo has always been professional and knowledgeable in repairing and maintaining our unit. They have been a great company to work with.

03/30/2021
Excellent experience. Technician extremely knowledgeable and provided helpful information on maintenance of our heat exchanger, as we haven’t owned one before.

03/28/2021
Gerald did a good job.

03/27/2021
Great job. Nice guy. Has the best ring tone I’ve heard in a while.

03/25/2021
Jara, Ellie & Service Team all provided timely & professional information & services.

03/24/2021
Excellent...very nice and accommodating young man. He deserves a raise!

03/22/2021
I particularly appreciate Eli took the time to explain every option of the system. Excellent service!

03/22/2021
Gerald Bergen was very friendly, professional and knowledgeable and explained the problems and answered my questions. Hopefully, he will be the technician that comes back since he knows the problem(s) with my unit.

02/23/2021
AirFlo was wonderful to work with. The crew installed a new system on time, on budget and with a minimum of fuss. 5 stars from Me...

02/23/2021
Great job guys! Scheduling was easy, communication with techs were polite, prompt and knowledgeable. They got the job done! Thanks!

02/19/2021
Thank you so much for coming out so quickly! Adam was amazing. Very helpful and knowledgeable. I will definitely be using you again and recommending your company.

02/13/2021
I’m quite satisfied with Eli’s work.

01/29/2021
5 stars!

01/26/2021
On time, knowledgeable problem solvers who stayed until everthtwas perfect. Thank You.

01/22/2021
Excellent service and no pressure estimate.

01/20/2021
Wonderful service, Right on time and efficient.

01/14/2021
Good service, pleasant crew - Adam & Evan.

01/08/2021
Mike was professional and explained our options and the future of our very old system.

01/08/2021
Gerald and Austin are miracle workers who fixed our problem professionally and quickly. Air Flo Heating, Inc. is the best.

01/07/2021
Very professional and thoughtful in wearing booties to keep our floor clean.

01/06/2021
Excellent and knowledgeable service.

01/05/2021
The technician was very thorough in diagnosing and repairing the problem with the heat pump, furnace and thermostat. Also very helpful in explaining the steps he was taking. I was very satisfied with the service.

12/31/2020
Excellent customer service from Airflow. Tom came out and explained in detail my new thermostat and heat pump system. Very Pro. I will be talking to Airflow in the future to install a built in gas fireplace.

12/31/2020
The AirFlo techs were courteous, professional and knowledgeable while conducting the annual maintenance check on our system.

12/29/2020
Outstanding off-hour service on home heating issue (combo heat pump & electric heater elements). Quick service at reasonable cost by extremely competent serviceman Eli Knapp. Excellent employee & spokesman for Air-Flo Heating Co. Gave excellent advice & instruction for servicing the unit.

12/24/2020
As always, great friendly service!

12/18/2020
Sorry I'm so late in doing this, because your company is 5 star + the best. we had 4 bids for our new heating system. Daren' presentation was so superior, that made our decision. then Caleb to clean our ducts, great job, great guy. Then your installers came, right on time. everyone of them, Ryan,Tanner and Gavin gave great service. and Caleb came back too. Everything was all cleaned up when they left and they explained everything we needed to know. We are so happy we have chosen AirFlo Heating

12/16/2020
The wait for the appointment for routine maintenance was long. The 2 employees were professional and courteous, as usual.

12/16/2020
Very nice, thorough technician. Explained everything to me in language I could understand.

12/15/2020
Our new heat pump systems was installed yesterday and I have to say the crew was excellent. Ryan Sinder and Tanner Estep along with the rest of the team were on time, finished the job on time, and were very careful to keep the inside of the house clean. There were a few "tricky" parts to the installation, they managed them all, and the final installation looks great. The heat is flowing and our home is very comfortable. I would recommend AirFlo to anyone looking for a new home heating solution.

12/15/2020
Gerald did a fine job and answered several questions in a knowledgeable manner.

12/14/2020
Fast, knowledgeable and friendly.

12/01/2020
We LOVE the ductless heat pump! We have an open two level floor plan and are amazed at how well it heats the whole house!! The installation guys were awesome. Very professional and knowledgeable and surprisingly quick. Very impressed!

12/01/2020
Very satisfied with the technician and polite.

11/29/2020
Eli was prompt with his callbacks and ETA. He was able to quickly identify the problem and restore our heat.

11/26/2020
They were prompt and efficient, not only fixing the short caused by something small like a slug or frog, they did the yearly maintenance. We so appreciate your service. Thank you.

11/23/2020
Technician very sharp and sociable - quickly resolved the problem. Total repair bill a bit high for what had to be done??

11/18/2020
I've been nothing but pleased with AirFlo since their installation of my heat pump system in 2009. Their service techs are always knowledgeable and approachable every time they visit for my annual service, and Gerald Bergren, who's been to the house several times, is one of whom I speak. It's been 11 years of house heating peace of mind with AirFlo.

11/18/2020
You are so fortunate to have Adam in your employ! He was so knowledgeable and also so patient with us. We made a video at his suggestion of what to do if the pilot light went out again and we took notes as well. Adam is a great ambassador for your company. Thank you for sending him to us! Toni and Henry Duperier

11/09/2020
Great, friendly service. They are our go to company for heating and fire place service.

10/28/2020
5 Stars for Eli and his informative repair service today! Every step was well explained and options made clear for our consideration. Great representation for Air Flo Heating Co. Kudos as well to Sarah for scheduling our repair and then following up as soon as an earlier date became available. Much appreciated!

10/21/2020
Servicemen were pleasant, courteous and informative

10/19/2020
Good service. Problem was fixed. Came out on Sunday morning. A little upset that the problem occurred right after the warranty ran out. Overall very professional service and experience.

10/16/2020
Eli and associate were prompt and courteous, professional and informative. They did a thorough inspection and maintenance. We were both pleased with their service.

10/15/2020
Service Technician Gerald Bergren came as promised on an after-hours service call and was very courteous and professional in finding and temporarily resolving our heating problem pending receipt of a needed replacement part. Thanks for the excellent service!

10/10/2020
Good service & report

10/07/2020
Service was early and efficient. Explained everything in detail so I could understand and listened to my questions carefully. Know I'm in good hands!

10/07/2020
As always, the work was performed in a professional manner. Your technicians were prompt and explained what work was needed and done prior to leaving. We will continue to call on you folks for future excellent service. Thanks, John & Lynne March

10/07/2020
Gerald did a great job with excellent communication and knowledge

09/04/2020
On time very knowledgeable helpful

08/31/2020
Eli was fantastic: very professional, efficient and thorough. He also took the time to educate me about my system which I very much appreciate. Highly recommended!

08/23/2020
Have used you for 25 years, you were the best then and are still the best

08/15/2020
Great service. Quick and efficient. Much appreciated keeping 24 year old system working

08/13/2020
Eli is very knowledgeable and extremely efficient. He diagnosed the problem quickly, explained it, offered alternative fixes, then replaced the faulty part. He used all the appropriate barrier protections the whole time. Well done!

08/11/2020
Great service. Very complete. Helpful and fair pricing.

08/10/2020
Excellent!!! Prompt & professional

08/07/2020
These guys were awesome! They were on time, polite, and extremely helpful. They fixed our problem in a timely manner and were nice to my dog too!

07/31/2020
We just had our ductless heat pump serviced. The two techs that serviced it were polite, professional, very informative and kept everything tidy. Thank you so much.

07/30/2020
Eli, with Cody, did outstanding work. He restored function to a “thermostat” which had been deemed disfunctional previously. Now all four zones are working. We are grateful. Outstanding service call! Incidentally, your customer records are somewhat scrambled. I am not Shirley Anderson. Rapasky at 972 Doe Run is a separate account from the two homes on Triopha Lane. Although we are all related, Shirley Anderson and Alice Anderson Rapasky are the owners of the Triopha Lane homes. Please call me if you need more clarification. Thanks.

07/24/2020
Great service. On time. Very friendly and knowledgeable. We signed up for the silver service. These guys are great.

06/26/2020
Excellent service! Friendly technicians who explained the work they did.

06/26/2020
Good people that worked on our heat pump. Knowledge skills were excellent Thank you

06/23/2020
Excellent.

06/20/2020
Air Flo placed a Split-type unit in our home this past spring. We received very good service. Matt and his crew were very professional. All our questions were answered. We are very pleased with our unit.

06/19/2020
Excellent service, came the same day that I called. Very professional and the problem was fixed immediately.

06/12/2020
A big thanks to Mark who answered all my questions on a daily basis with utmost patience, to Ellie for her promptness in provideing all the paperwork in a friendly and timely fashion and the team of guys, Patrick, Johnathan and Stephan who came out and very efficiently put together this system, along with clean up and continued to answer even more questions with care and professionalism. I highly recommend this company!

06/02/2020
Great maintenance service.

05/22/2020
Great job- very fine young mem

05/22/2020
Great job- very fine young mem

05/18/2020
Gerald and Cody were very efficient, quiet, polite and wore their PPE’s during their time here. I was kept informed about the processs and the recommendations, and was not pressured to do work I didn’t have to do at this time. I’m very impressed with young people Who are looking ahead to a quality future and willing to learn.

05/15/2020
you did a very nice job

05/15/2020
Had the outside compressor unit replaced on my Heat Pump system. Very prompt service in a Professional manner. New Unit is very quiet, a Trane! Definitely recommend! Ask for Gary!

05/13/2020
5 stars to Gerald who, once again, was a delight to have here at our home. He is efficient, pleasant, on top of his game, and he was even early!!!! I always ask for him and thank him, and Air Flo, for being so cautious during this horrible virus pandemic. And thank you for working through it all!!!!

05/06/2020
Air Flo Heating, Inc., servicemen, Eli and Colby, were very professional and did their servicing very efficiently. I especially appreciated Eli explaining things as he went along , with the thermostat changes I requested. Such great service makes it a pleasure to do business with Air Flo Heating, Inc. Thank you. Shirley Berg

04/28/2020
Although I am disappointed in Trane, I am impressed with the super high quality of service provided by Air Flo. I needed them 3 times over the last 2 years and each time they had an intelligent highly trained person conduct the service. This last time, my $1,000.00 Trane controller was not working (the electronics went out) and the Air Flo tech replaced it within 2 hours of me calling them. I only had to pay for labor since the unit was in warranty. I was lucky that a good tech happened to be available right away, but each of the 3 times I needed them in the last 2 years, they came and fixed things right away. Hmmm, I think this quick service was not a coincidence, they are just good!

04/22/2020
Excellent service, thanks

04/22/2020
Pleased with results and professionalism of Air Flo staff

04/21/2020
Excellent service . Thank you Gerald .

04/21/2020
Fixed my furnace quickly. Professional and courteous.

04/20/2020
Mr. Knapp Was friendly and professional and did a thorough check and office ladies that answered my call this morning were also very nice and prompt greatly appreciate good service!

04/16/2020
Suffice it to report that Adam conducted himself in a manner that earned him my five star award as did his efficiency and protocol in applying his talents and expertise in the annual checking/servicing of my home Trane heating & cooling system.

04/15/2020
Air Flow provided a very quick service response to our needs with our heat pump. I called in the late morning and someone was here by early afternoon. The two technicians were polite, careful, thorough and efficient. We would not hesitate to use Air Flow services again.

04/08/2020
Quick, excellent service. Technician arrived on time, explained to us the issues and set up a future appointment. We’ve had consistently great service from Air FLo!

04/03/2020
Always arrive on time, we’ll trained, and get the job done!!

03/27/2020
Adam and Tanner were excellent.

03/18/2020
Very pleased with the entire event. Adam arrived on scheduled and was very knowledgeable and professional. Completed the furnace heat pump evaluation and provided clear feedback describing the status of our system. Thank you all

03/16/2020
Quick, efficient and to the point

03/11/2020
The service man was on time everything was working before the service - he didn't say there was any issue.

03/09/2020
We've done business with Airflo for more than 20 years, and back in the good old days the HVAC techs were a bit on the rough side. Recently, when we needed some additional heating and cooling for two rooms in our new residence, I made an appointment with an Airflo representative, and hoped for the best. The "comfort specialist" arrived soon after, respectfully evaluated the situation, and advised a second ductless system. A week later the installation team of Patt and Johnathan arrived on schedule and went to work, completing the installation by early afternoon. Since this was a retrofit, additional tubing and wiring had to be installed on the outside, but the installers covered everything with ducts, so the appearance is neat. Most importantly, the new units provide heat where we needed it, and we look forward to having cooling during the summer months. Throughout the job, the Airflo employees were polite, respectful, and efficient. The team spread down carpeting and wore boot socks to protect our floors, and cleaned up afterwards. I have to say, Airflow is a lot better than in the good old days.

03/09/2020
We've done business with Airflo for more than 20 years, and back in the good old days the HVAC techs were a bit on the rough side. Recently, when we needed some additional heating and cooling for two rooms in our new residence, I made an appointment with an Airflo representative, and hoped for the best. The "comfort specialist" arrived soon after, respectfully evaluated the situation, and advised a second ductless system. A week later the installation team of Patt and Johnathan arrived on schedule and went to work, completing the installation by early afternoon. Since this was a retrofit, additional tubing and wiring had to be installed on the outside, but the installers covered everything with ducts, so the appearance is neat. Most importantly, the new units provide heat where we needed it, and we look forward to having cooling during the summer months. Throughout the job, the Airflo employees were polite, respectful, and efficient. The team spread down carpeting and wore boot socks to protect our floors, and cleaned up afterwards. I have to say, Airflow is a lot better than in the good old days.

03/06/2020
Very impressed with the service we received on the bid and installation of our Ductless unit. Darren did an outstanding job with the prefab bid and followup after the installation and Patt and Johnathan were both very professional and efficient with the installation of our unit.So far couldn't be more happy with our decision to use Air Flo for this work and would highly recommend them.

03/06/2020
Eli was very professional and friendly even though he had to give me bad news about my equipment.

03/05/2020
Ely did a very comprehensive job servicing our heat pump. He also explained features of the equipment that I was not aware of! I look for forward to his future visits! Gordon Bailey

02/27/2020
Very informative and positive recommendations.

02/26/2020
Gerold is the best! Very knowledgeable and answers all my questions.

02/25/2020
Every one was awesome to work with very helpful and polite would recommend to all thanks. D.Stacy

02/15/2020
Your tech’s came out today to perform our annual service on our generator. We have used air flow the last few years and have always received professional,personal and friendly service. Thanks to your company and employees for a job well done.

02/14/2020
Gerrold was timely, professional, answered all our questions, told us what he was repairing and why, and discussed with us Trane products we might need in future as our system is aging. Thank you for outstanding service.

02/13/2020
Excellent service; very professional - found the problem quickly and resolved it. Fair price for the service.

02/13/2020
System is working!!! Very satisfied.

02/13/2020
Thank you so much for your service. We received a call back shortly after placing our call at 2 am. The technician did a splendid job; terrific guy. Highly recommend Airflo.

02/13/2020
You people are the best and I received the the quality service that I expected.

02/10/2020
Great service... on time, friendly, informative, and got the job done!

02/10/2020
I have a two-zone heat pump system. While servicing my system, your technicians did something to one of my thermostats that rendered it non-functioning. They removed it and said they would have to replace it. As of now I only have one thermostat so only one end of the house is getting heat. It's cold at the kitchen-living room end. Please assure thermostat replacement ASAP.

02/07/2020
On time. Eli explained the system workings in easy-to-understand language. We have been customers for 20 years sand will continue.

02/06/2020
Excellent service. Prompt, courteous and efficient. Highly recommend them.

02/04/2020
Service was great. Super nice. Super knowledgeable and helpful!!

02/01/2020
Excellent service, the men arrived on time to set up my new Mitsubishi Split-Type Conditioners. Mark Eveland did a good job or explaining my new unit and was easy to work with.

01/28/2020
The service person arrived on time. He was friendly, professional, thorough and efficient.

01/24/2020
Very informative staff and sales With a professional installation crew

01/10/2020
Just had Tim with Airflo heating clean our heating vents. He did a great job, courteous, friendly & ON TIME.Thank you Tim Travers!!!

01/10/2020
Eli found 2 problems. Fixed gas leak @ pilot light base & ordering thermal sensor to replace broken one. Good job of keeping house clean with drop cloth & shoe covers. Worked quickly as job would allow. Will recommend Air Flo.

01/10/2020
Same day response.... fixed the problem immediately.

01/10/2020
Same day response.... fixed the problem immediately.

01/09/2020
We continue to be pleased with Air Flo for the excellent service of our heating system.

01/07/2020
Gerald and Colby came by our home to address a Trane heat pump issue that another company was unable to resolve. They were able to resolve our concern quickly and efficiently. They were knowledgeable, professional, and friendly. We would highly recommend Air Flor for your HVAC needs.

01/06/2020
Thumbs up for Adam in the service dept... 5 stars...........

06/13/2019
Just had are heat pump and furnace serviced. Adam, the tech that was sent was very professional and personable. Thankyou!! Very much appreciated

12/17/2018
Excellent service and wonderful, kind people. Thank you, Air Flo!

12/12/2018
We just had ductless units installed in our home and from estimate to installation was a great experience with knowledgeable and professional people. What a team. Thanks Airflow. We couldn't be more impressed.

08/09/2018
Tom from AirFlo came by yesterday and patiently and thoroughly reviewed our new Trane system with us. He answers all of our questions. He was fantastic and we feel very confident that AirFlo will do a very good job for us!

03/17/2018
Wonderful company to work with!

11/13/2017
Great experience very professional and friendly. Would highly recommend. Very satisfied.

08/30/2017
Thanks for the great Trane heat pump system and the personal instruction on how to use the system.

08/08/2017
Bought a top of the line HVAC system and new electronic Thermostat from this company. Our old one was put in by them about 30 years ago. If this one lasts anywhere as long, we will be long gone!! LOL!! The price was exceedingly reasonable, their work and explanations couldn't have been better or more efficient or thorough, and they cleaned up after themselves, and came back a couple of weeks later to see if everything was working well. I would refer people to them in a minute!!!

06/21/2017
Excellent installation process on a new heat pump and air handler. The old system was not working, a a technition was quickly sent to evaluate that. An air-flo rep then guided us thru the process to get a new system installed. She was very knowledgeable and on time. Excellent company to work with.

06/20/2017
great company to give your business to. We have used them for 36 years and are very satisfied...Highly recommended!

06/15/2017
I have had the good fortune of dealing with Air Flo Heating for several years now. Joel Berson and his staff are truly a cut above. Their professionalism in all manners places them at the top of their field.

10/25/2016
Excellent company to do business with. Have had the pleasure of working with Joel on at least 5 projects that I had for personal homes of family members. Always great to work with and very professional. Will definitely use Airflo for future projects.

01/26/2015
I never had to worry about them being in my home, which was very important to me.



6/9/2010

Just a note to say - Thank you for the service we received from Bill & Paul on Monday June 7th. They serviced our Heat pumps and they both were courteous & professional.

Thank you,

Dave & Gladys

Sequim, WA

" They get High Marks!"

3/3/2010

Your installation people were some of the very best sub contractors that we had during the construction of the home. The premises were left neat and clean and the installation work was performed in a highly professional manner. The new HVAC system is working extremely well and the neighbors hardly notice the operational noise level from the new Trane 20i heat pump. Air Balance and heating in the entire home, with 4 zones, is excellent. We are very, very pleased with the operation of this new HVAC system and would and will recommend Air Flo and Trane heat pumps to anyone that is interested in a new heating system.

Sincerely,

Paula and Vigo

Maristone Island, WA

12/21/2010

Your estimator Jara came to my home with a computer and printer, measured everything and printed out the price and time line to do the job. She then worked out a very acceptable financing plan. Installers and the supervisor did the work in a timely manner, they kept my home clean during and after installation. Everyone explained what they were doing and were very friendly. After installation they came back and checked everything out and explained how everything worked, answered all my questions and replaced a bad thermostat promptly. I will recommend Air Flo and Trane.

Thanks,

Fred

Sequim, WA

3/12/2009

Attn: Management

First of all I want you to know how happy I am with my new Trane. The old Trane served me well for almost 22 years, so I know the Trane's good reputation. Second, and more important is the wonderful crew you have. Bill has always been a great service rep. and a friend to myself and Jamie( my German Shepherd).Then I meet Jara who explained my new system, costs and answered all my questions. She also assured me help with my new thermostat if needed. Tom, Mike and all his team took over, they were so dependable, hard working and considerate. (I never had to worry about them being in my home, which was very important to me). I have already told my neighbors and friends about your great service and product. You are the best! A big "Thank you" to everyone.

Sincerely,

Betty

Sequim, WA

4/6/2009

Dear Air Flo Management,

Here comes a happy gram from satisfied customers. Today you provided us with maintenance servicing on our residential equipment. Your serviceman Mike arrived on time, greeted us warmly, performed all tasks skillfully, answered questions courteously, and left us with a proverbial "good taste in the mouth." Thanks for such super service. And please thank Mike for us.

Sincerely,

George

Sequim, WA

6/8/2010

Dear Joe,

There will be one letter of commendation as a result of our Sequim home building project, and this is it! It has been a distinct pleasure doing business with Air Flo from the beginning to the end. You and your staff have been patient, always pleasant , and ever helpful. As a consumer, I can attest to the fact that getting business done on the peninsula is a hit-or-miss proposition, and yet, many businesses do okay by just doing the minimum ( or less ). This makes it more rewarding to find a company that "gets it." On the other hand, it must be a challenge to keep your level of performance above the required level. Thanks for a job well done.

Sincerely,

Bob

Sequim, WA